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Delete your data

You can delete your DekDaiDao data yourself, in the app, at any time. This page explains what each option deletes and what to do if you can't sign in. The Privacy Policy has the full details.

1. Before you delete: export

Owners and Parents can download the whole Family's data (Family, Adults, Kids, Items and history) as a JSON file in Settings → Export. Deleting can't be undone.

2. Delete your account

  1. Open the app and go to Settings → Delete account.
  2. If you last signed in more than 5 minutes ago, the app asks you to sign in again first.
  3. Type the confirmation word and confirm.

Deletion is immediate. It deletes your sign-in account and your place in the Family. Your display name stays on the history entries you made, so the Family's history still reads correctly.

If you are the Owner, first transfer ownership to another Adult, or choose Delete Family for everyone. That deletes the whole Family: all its Kids, Items and history, for every Adult in it.

3. Delete a Kid

Owners and Parents can delete a Kid in Settings. This removes the Kid and all their history. As for your account, you need to have signed in within the last 5 minutes.

4. Clear a Kid's history

Owners and Parents can clear a Kid's history from the Kid's page. This removes all of the Kid's history entries and keeps their Balance.

5. Inactive accounts

If you don't open the app while signed in for 24 months, we delete your account automatically, after warning you by email 30 days and 7 days before. A Family is deleted only when every Adult in it is inactive.

6. If you can't sign in, or want something else deleted

Write to privacy@dekdaidao.com from the email address you sign in with, and tell us what you want deleted. We may ask you to confirm it's you. We answer within [30 days — confirm].

A parent or legal guardian of a Kid can also ask us to delete that Kid's data.

7. What may remain for a while